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*Requires line rental from £9.49 a month.

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Fibre Explained

All your questions answered about Plusnet Fibre

Fibre speed

See how fast Plusnet Fibre is compared to standard broadband

find out more

About the Plusnet Fibre package:

  • Unlimited overnight usage

    Do as much as you like between midnight and 8am without eating into your monthly allowance.

  • Wireless router included

    We'll supply an easy setup wireless router worth £40 (P&P £4.99).

  • Yorkshire call centre 24/7

    Call our award-winning support team anytime of the day or night, we're always here to help.

  • Monthly discounts

    Tell your friends about us - we'll pay you every month for each one that stays a customer.

  • McAfee online security

    Stay safe online with Plusnet Protect powered by McAfee. Just £2 a month, with Plusnet Value or free with Extra.

  • 18-month contract

    Plusnet Fibre comes with an 18-month contract as standard.

The legal bit

GeneralShow Detail

You'll need a Plusnet or other BT based landline to get our fibre broadband. Our landline phone service line rental costs £12.99 a month or £9.49 monthly equivalent if you pay 12 months in advance, including evening and weekend calls. Find out more about our packages.

^4 times faster: Speeds based on UK download averages from Ofcom report 2011. Speeds are affected by various factors including; location, home wiring and time of day. Find out why speeds vary.

Fibre installation An engineer visit is required to install Plusnet Fibre. This costs £50 for new customers and £25 for existing customers. However, if you add one of our phone packages to your order or already have our phone service, and you stay with Plusnet for 18 months, you'll get free installation.

Fibre broadband 18-month contract: The Plusnet Fibre service is subject to a minimum period of 18 months. If you leave within 18 months, you may be liable to pay charges relating to the set-up of your service and for hardware we have provided.

Pricing - New customersShow Detail

* Plusnet Value Fibre: If you live in a low cost area it costs £16.49 a month. If you live outside one of these areas it costs £16.49 a month for the first three months, then £22.99 a month.

** Plusnet Extra Fibre: If you live in a low cost area it costs £21.49 a month. If you live outside one of these areas it costs £21.49 a month for the first three months, then £27.99 a month.

What is a low cost area?

Pricing - Existing customersHide Detail

Plusnet Value Fibre and Extra Fibre: Costs from £10 extra a month on top of your usual subscription charge.