How it works

Fibre optic cable from the local telephone exchange to your closest street cabinet, copper cable from the cabinet to your home
  1. Local telephone exchange

    A modern network of fibre optic glass cabling runs from here, sending data at the speed of light. Unlike standard broadband your speed isn’t affected by how long the cabling is. (Standard broadband sends electrical signals over copper telephone wires. The longer the copper cable is, the poorer the speed).

  2. Green cabinet

    The fibre optic cables run to the green cabinets you’ll have seen on/near your street. Your nearest green cabinet should be a lot closer to you than your local telephone exchange.

  3. Your home

    A short copper cable then runs from your nearest green cabinet into your home. The distance the signal travels along is really short - meaning much faster speeds!.

Got a question?

Want to know more about our broadband, phone and other products? Give us a call on 0800 432 0200 or 0345 140 0200 or get in touch online.

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ISP awards 2012 Which? 'Recommended Provider USwitch awards 2012 find out more

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We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.

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