If you get broadband from us, you'll get more than just a connection. Take a look below for our at-a-glance guide to all the features that come with Broadband Your Way.
Connection
Connection speed
Up to 8Mb downloads, up to 448k upstream
Traffic prioritisation
Time-sensitive traffic prioritised to make sure your important traffic is fast
IP Address
You get a dynamic IP by default, with free Static IP or a block of IPs if you need it
Back-up 0845 access
You can access the Internet from anywhere with dial-up at lo-call rates
0808 dial-up access
Free dial-up access if you have a fault with your broadband
Security
Anti-virus protection
Keep your email account clear of viruses
Spam filter
Avoid junk mail on your Plusnet email
Safe surf option
Block peer-to-peer access on your connection
Broadband firewall
Keep your system safe from intrusion
Domain names
Domain Hosting
Host up to 5 domains on your account
£1 .co.uk Domain
Get a .co.uk domain for just £1 a month
Domain Control
You'll get an online control panel to manage your domain
Support
Help Assistant
Use our online system to get in touch with our support team when you need help
Award-winning telephone support
(lo-call or geographic rate calls) Our support team are available 24/7, 365 days a year
Text message support
If you have an ongoing problem you can talk about it with us by text
Communication
Email Addresses
You can have as many email addresses as you like
Mailboxes
Get private mailboxes for your whole family
Webmail
Check your email from home, the office, on holiday or wherever you are
Email options
Send and receive email with IMAP, POP3 and SMTP
Mailserver Hosting
You can use your own mail server for SMTP mail delivery
Usenet
Get access to our text-based newsgroups
MyCircular
Send emails to a mailing list with our group mailing tool
Discussion forums
Chat with staff and other customers in our forums
Web
Webspace
Make your mark on the Internet with 250MB of webspace for your own site
Web traffic
250MB daily website traffic allowance
FrontPage
We support MS FrontPage extensions for your website updates
CGI & Shell Access
Make your sites interactive by using CGI
MySQL
Run a database on your site using MySQL
Web Visitor Statistics
Find out more about the people visiting your site
If you need help, or you want to know more about these features, you'll find the info you need in our Help & Support section.
2GB Usage Allowance now included in Option 1, only £9.99
If you've already got broadband with another provider, it's nice and easy to switch to Plusnet. You also get a 90 day guarantee, which means you can leave if you don't like it and you won't pay a thing.
