Broadband Phone
Use your Plusnet broadband to make calls, home and abroad, at a fantastic price. All Plusnet broadband customers can activate Broadband Phone - why not upgrade to get extra free calls?
Broadband Phone uses broadband to make & receive phone calls worldwide
All the benefits of a second phone line, without the cost of extra line rental
Make calls to UK landline, mobile and international numbers [See tariffs]
Free geographic number to receive calls from landline and mobile numbers
Call other Broadband Phone users & the customers of peered partners, any time, for free
Competitive call rates compared to other providers
Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.
Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.
Terms and Conditions apply.
With Broadband Phone you get a host of features:
Setup
FREE, quick and easy - no changes to your existing broadband service required
Calls
Make and receive calls with your computer or a regular phone
Control
The online Broadband Phone control panel gives you complete control over your calls, contacts and usage
Voicemail
Playback missed calls online
Equipment
Use a headset with your computer or add special hardware to connect your existing phone
Support
Help and advice at every turn, including dedicated support forums
Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.
Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.
Terms and Conditions apply.
Availability
Broadband Phone is available to all residential Plusnet broadband customers
Choice
Choose from a range of products, including PAYG, Evenings & Weekends and Anytime.
Fixed-cost products with inclusive calls are designed for average residential usage levels. Acceptable usage guidelines apply.
Phone Software
Download a virtual desktop phone to start making calls from your computer - it's free and easy to setup
Technology
Broadband Phone is a VoIP (Voice over IP) product that uses SIP (Session Initiation Protocol), a popular technology which enables voice conversations between computers and traditional telephones using the Internet. Call quality is equivalent to a traditional phone service, but this can vary dependent on third-party networks.
Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.
Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.
Terms and Conditions apply.
Highly competitive call rates with Broadband Phone.
For details of call rates for Broadband Phone see our online Tariff Guide.
Inbound calls to Broadband Phone from regular phones are charged at standard UK landline rate. Charging will vary according to supplier.
Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.
Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.
Terms and Conditions apply.
Broadband Phone provides Plusnet broadband customers with big price savings on UK and International telephone calls. VoIP technology helps deliver a high quality broadband phone service, using a broadband connection.
Broadband Phone for Home - Make calls to your friends and family all around the world. Calling UK landlines, mobile or International numbers is cheaper. Calls to other Broadband Phone or compatible VoIP users are FREE!



