Most ADSL hardware is very easy to setup, so long as you follow the instructions. Below you will find guidance for both the installation of ADSL hardware,and setting up your your new connection.

Remember that if you don't find what you are looking for you can use the search tool, or even raise a ticket using Contact Us.

Setting up PlusNet Supplied Hardware

Starter Pack Install Guides
Links to tutorials and resources that can help you get your PlusNet supplied Hardware up and running.

General tips on getting started

Guide to ADSL Installation (Not hardware specific)
When your hardware is successfully wired up, this guide tells you what to do next to get your connection active. In six easy-to-follow steps.

Quick Setup Guide (Not hardware specific)
Guide to setting up ADSL Hardware which is not specific to any particular make or model of modem or router.

View welcome pack
You might want to download a copy of the Welcome Pack, a handy guide to getting started with broadband. The Welcome Pack also contains our contact details so that you can get in touch with us even if you can't get online.

Setting up BT-Installed Hardware

BT Installed USB Modem
How to setup the USB Modem that is provided as part of the BT Installed service.