This guide applies to Binatone ADSL 500 USB Modems ordered from January 2004 onwards. If you ordered your USB Starter Pack before this date, please select the correct guide from the ADSL Starter Pack - Setup Guides page.

Follow our exclusive guide below to get your new modem installed quickly and easily. This guide is based on the Windows operating system.

If you have any other USB modems installed on your computer these must be uninstalled before continuing.

Windows XP Users - Before you begin the installation please ensure that you have updated to Service Pack 1. This can be done by visiting http://windowsupdate.microsoft.com. If you do not do this you will experience slow speeds when connected.

1 Fit a splitter/micro-filter in between the wall socket and each device that shares the telephone line. This is not just telephones but can also include fax machines, burglar alarms and any digital satellite equipment, for example Sky. You should have received two splitters with your modem.

2 Insert the installation CD before connecting your ADSL modem to your PC's USB port (this CD is included with the modem). The installation will start automatically (if not, find and double-click the file "setup.exe" on the installation CD). Click Install Driver in the window that appears. When prompted, click OK to start the installation process.

3 The installation process will now start. You will be prompted to plug the modem in during this process. When the installation is complete, you will be presented with a message saying 'Device driver installation complete'. Click OK to continue.

4 Next, you can configure the modem. Open Internet Explorer, go to the 'Tools' menu and select 'Internet Options'. If you are asked if whether you wish to connect to the Internet at this point, select 'Work Offline'.

5 In the Internet Options window, select the 'Connections' tab. Confirm that the checkbox labelled 'Dial whenever a network connection is not present' is selected. This will make sure that the modem connects to the Internet when necessary. If this option is not available then no changes are required.

6 At the bottom of the 'Connections' tab, click the LAN Settings button and ensure that none of the checkboxes are selected. Once you have done this click OK to continue and close the Internet Options window.

7 The installation process will create an icon on your desktop named Binatone ADSL500 USB Modem Login. Double-click this icon to continue. If the icon is not created then open Internet Explorer and type http://192.168.1.2 into the address bar.

8 On the first Login Settings screen (Figure 1 below) select 'UK' from the options available and click Next. You will be asked next to confirm your login settings. Confirm that the protocol is 'PPPoA VC-Mux' and click Next if this is the case. If the protocol is different close the browser window and go back to Step 6.

Figure 1

9 On the next screen (Figure 2 below) you will be asked to enter your ADSL username and password. Your ADSL username will be sent to you by e-mail when your ADSL account is activated, and is different to the username chosen during the signup process. You can also select to connect automatically (when your PC is booted up) or manually (you connect when you want). Select the option that your prefer. Once done, click Save Settings to save the configuration and reboot the modem.

Figure 2

10 On the next screen, titled 'Login Status', click Connect.

Congratulations, you're now connected to ADSL!

If you have any problems please check the manual for troubleshooting information, as well as instructions on the advanced features of the modem.