Hardware Setup Guides
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Here you'll find step by step setup guides for all of the hardware we supply. All guides apply to both Windows and Apple OS X machines unless stated otherwise.
If you bought your hardware somewhere else, you might find our General Broadband Setup Guide useful.
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If you can't find your hardware on this page, try our archive.
Wireless Routers
| Thomson | 585v7 Wireless Router (Plusnet Version) |
|---|---|
Current hardware since: |
The Thomson 585v7 is a 4-port Wireless router. These guides apply only to the Plusnet version, which we've supplied since 18th December 2008 |
| Thomson | 585v7 Wireless Router (Standard Version) |
|---|---|
 Supplied between: |
The Thomson 585v7 is a 4-port Wireless router. These guides apply only to the standard version, which was supplied from September 2008 to December 17th 2008. |
Wired Routers
| Thomson SpeedTouch | ST-516 1-Port Router |
|---|---|
 Current hardware since: |
The SpeedTouch ST-516 is a 1-port wired router. We've supplied this since 18th December 2008. |
| Thomson SpeedTouch | ST-510 1-Port Router |
|---|---|
Supplied between: |
The SpeedTouch ST-510 is a 1-port wired router. It was supplied from September 2008 to 17th December 2008. |
Other Hardware
| Archive | Hardware Archives |
|---|---|
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If you can't find your kit on this page, try the Hardware Archive. |
Important - Check your microfilters. Many connection problems are caused by these being put in the wrong place. See our Guide To Fitting Microfilters
Broadband Connection Settings - Most hardware comes preset with the correct settings. If you have problems setting up your hardware check your Broadband Connection Settings.
