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This page refers to a broadband product that's no longer for sale. If you're a Broadband Plus customer you can continue to benefit from its features, or upgrade to one of our current products for free.
- What is Broadband Plus?
- How much does Broadband Plus cost?
- What extra features were included?
- What's the usage allowance?
- What happens if I go over my monthly usage allowance?
- What's the referral value for Broadband Plus?
- What are the download speeds?
- How is traffic prioritised?
1. What is Broadband Plus?
Broadband Plus is the ideal first broadband product. Great for web surfing, email, chatting and shopping.
Broadband Plus was sold between 4th April 2005 and 10th April 2007 and it offers ADSL2+ speeds where available.
[Top]2. How much does Broadband Plus cost?
Broadband Plus costs £14.99 per month.
Between 1stDecember 2008 and 31st December 2009 the price was reduced to £14.65 in line with the reduction in VAT (15%) during that period. From 1st January 2009 the price returned to £14.99 and has remained there since.
[Top]3. What extra features were included?
- Unlimited Email Addresses
- Broadband Phone PAYG
- 100MB Webspace
- £1 .co.uk domain available
- Host 1 domain for free
4. What's the usage allowance?
As of 25th November 2010, the peak time (4pm-Midnight) usage limit is 10GB and the off peak limit (midnight-4pm) is 100GB.
Broadband Plus was originally designed for a maximum usage of 4GB peak times (4pm-Midnight) and 50GB off peak (midnight-4pm) in any given month.
[Top]5. What happens if I go over my monthly usage?
If your usage goes over 10GB during peak times or 100GB off peak in a given month, your service will be heavily restricted until the start of your next billing month when your usage is reset.
[Top]6. What's the referral value?
You can see the referral value for this product by looking at our My Referrals Archive page.
[Top]7. What are the download speeds?
These are the speeds we aim for on Broadband Plus:
- If you're not sure what the categories mean, see the key underneath the table
- These speeds are not guaranteed, and you may see lower if the network is busy. Similarly if the network is quiet these limits will be relaxed and speeds will be higher
- Before you report a problem, make sure you read our tips on How to get the best broadband speed
| 12am-4pm | 4pm-6pm | 6pm-10pm | 10pm-12am | |
|---|---|---|---|---|
| Browsing | Line Speed | Line Speed | Line Speed | Line Speed |
| Line Speed | Line Speed | Line Speed | Line Speed | |
| VoIP | Line Speed | Line Speed | Line Speed | Line Speed |
| Peer to peer | Line Speed | Line Speed | 100kb/s | 100kb/s |
| Usenet | Line Speed | Line Speed | 100kb/s | 100kb/s |
| Plusnet FTP | Line Speed | Line Speed | Line Speed | Line Speed |
| External FTP | Line Speed | 100kb/s | 100kb/s | 100kb/s |
| VPN | Line Speed | 1Mb/s | 1Mb/s | 1Mb/s |
| Gaming | Line Speed | Line Speed | Line Speed | Line Speed |
| YouTube | Line Speed | Line Speed | 2.5Mb/s | Line Speed |
| Download sites | Line Speed | Line Speed | 128kb/s | 512kb/s |
| Download servers | Line Speed | Line Speed | 2Mb/s | Line Speed |
| Streaming | Line Speed | 2Mb/s | 2Mb/s | 2Mb/s |
| Other | Line Speed | Line Speed | 228kb/s | Line Speed |
Key
- Browsing - Viewing webpages with a web browser
- Email - Sending and receiving email with an email program such as Outlook or Mac Mail
- VoIP - Making phone calls over your broadband connection
- Peer to peer/Usenet - Downloading with from file sharing applications or binary newsgroups (does not include text only services)
- Plusnet FTP - Using FTP to move files to or from servers operated by us
- External FTP - Using FTP to move files to or from servers not operated by us
- VPN - A secure way to connect to a network at another location, often used by home workers to access work systems. Includes VNC and Windows Remote Desktop. Network protocols such as SSH and Telnet also fall under the VPN category
- Gaming - Online gaming
- YouTube - Online video
- Download sites & servers - Large file transfers to or from the following sites and sources
- Streaming - Playing continuous multimedia TV, movie or music files
- Other - Activities that do not fit into the above categories
- Activities not listed are not restricted but are subject to Traffic Prioritisation
- The speeds shown here don't represent your overall line speed
- Demos, games and system updates from services such as PlayStation Network and Xbox LIVE fall under the Download Servers category rather than Gaming
- Applications not using their standard ports may be classed incorrectly
-
Line Speed depends on the type of broadband you have
- Fixed speed: up to 2Mb/s
- Max DSL/Max Premium: up to 6Mb/s
- ADSL2+: up to 16Mb/s
- Fibre: up to 38Mb/s
Download sites and servers
Connections to the sites and servers listed below may see reduced speeds when our network is busy. The list not exhaustive, and access to other websites that have content hosted by one of the large Content Distribution Networks may also be slowed when the network is busy.
Websites
- Adult bouncer
- Bangbros Online
- Kingdom.com
- Rapidshare
- ImageShack
- Megaupload
- TerraSpace
- badonga.com
- guba.com
- metainterfaces.com
- narrowstep.com
- sendspace.com
- wildrose.net
Servers
- German Mirror site
- Ireland Mirror site
- Kent Mirror site
Content Distribution Networks (CDN)
- Akamai
- Limelight Networks
- Level 3
Many downloads from Apple, Microsoft, PlayStation Network, Xbox LIVE and multimedia content from sites such as the BBC, eBay and Facebook are hosted on one of the above Content Distribution Networks. Depending on your account type, downloads from these sources may be slowed during busy times.
Downloads using download accelerators are also managed.
8. How is traffic prioritised?
| Activity | Traffic Priority |
|---|---|
| Browsing & Email | Gold |
| VoIP | Titanium |
| Gaming | Titanium |
| Streaming | Gold |
| VPN | Gold |
| Plusnet FTP | Gold |
| External FTP | Gold Plated* |
| Download sites | Gold Plated* |
| Download servers | Gold Plated* |
| P2P & Binary USENET | Best Effort |
| Other | Silver |
*Gold Plated traffic (and some Gold Traffic) may be rate limited to prevent impact on interactive/Gold traffic at busy times. See Download Sites & servers to find out more about this.
To find out about how and why we manage traffic, see our Traffic Management Guide.
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