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Connection
Keywords: broadband | usage | traffic | management | products | capacity
Summary: Learn how we manage traffic on our network, to ensure our broadband customers get the best possible service.
All traffic on our network is prioritised by type, with time-sensitive applications such as gaming and VoIP having the highest priority. Higher priority traffic gets bandwidth before lower priority traffic. As the total bandwidth available is shared, this mean lower priority traffic can be slower at busy times when there's less bandwidth available. If this seems confusing, think of it this way: the broadband network is like a motorway. When the traffic is light, all vehicles can move at the national speed-limit. Some lanes of the motorway have been reserved for important traffic, such as buses or emergency vehicles. During rush hour, most vehicles are forced to slow down. However, the traffic on the reserved lanes can continue to travel at high speed. Without traffic management, P2P and download traffic would flood the network and cause slower speeds for other types of traffic. 1. Priority Levels
*Gold Plated traffic (and some Gold Traffic) may be rate limited to prevent impact on interactive/Gold traffic at busy times. See Download Sites & servers to find out more about this. 2. How traffic is prioritisedAny application not using its standard port may not be identified correctly by our system. It may be classified as 'other' traffic in which case a lower priority may apply.
This page last updated 27th November 2009
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We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.
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