Help Pages > Broadband Phone (VoIP) > Setup Guides > SJPhone setup guide for Windows

SJPhone setup guide for Windows

Tools
Keywords: voip | voice | over | IP | sjphone | setup Summary: How to setup the SJPhone software for use with Broadband Phone

Before you can make calls from your computer with Broadband Phone you'll need to download, install and configure suitable software.

The SJPhone software is available for Windows, Mac OS X and Linux.

This software works like a telephone and allows you to make calls from your desktop.

Installing SJPhone

  1. Download the SJPhone software from the SJ Labs website.
  2. Run the SJPhone installation wizard.
  3. Launch SJPhone.

Configuring SJPhone

You will now be taken through the audio setup wizard.

You will need to select your preferred speaker devices and microphone on step 3, and the mic volume should be adjusted to whatever you find most effective (you may need to flip back and forth between pages 5 and 6 for this).

All other settings will be fine left as they are.

1. Right click on the main window of the softphone, or click the menu link at the bottom and select ‘Options’ from the menu:

 

2. Select the ‘Profiles’ tab and click the ‘New’ button to set up your PlusNet VoIP account:

 

3. Choose a name for your account and enter this into the ‘Profile name:’ box (the File name box will fill in automatically as you type your chosen account name) and then click on ‘OK to be taken to the Profile Options screen:

 

4. Select the ‘SIP Proxy’ tab and enter the settings as shown in the following picture:

  1. Domain/Realm: sip2.plus.net:5060
  2. Tick the box for ‘Use Outbound Proxy’
  3. Proxy (URI): nat.plus.net:5082
  4. Proxy usage mode: Smart

 

5. Now select the ‘STUN’ tab. All you need do is delete the contents of the ‘Server Address:’ box and leave a 0 (zero) in the box following the colon as in the picture below (if you don’t do this you may get a popup asking for a positive integer). All other settings on all other tabs can be left as their default and do not need to be changed:

 

6. Once you have finished with the above, click on the ‘OK’ button and you will get a popup asking for your account name and password:

Enter your username and password as they appear in the email you have received detailing your account settings and click ‘OK’.

  1. Account: Your SIP ID
  2. Password: Your SIP Password

Your account is now configured and you may start using the SJPhone software to make and receive calls.

 

Please Note: Should you wish to change your password for any reason:

  1. Right click on the main phone window and select ‘Options’
  2. Select the ‘Profiles’ tab
  3. Highlight the profile for which you wish to change the password
  4. Click the ‘Initialize’ button.
  5. This will bring up the username and password box. Once you have changed them click ‘OK’ and your new details will be saved.

 

This page last updated 30th April 2008

Rate this page
happy   neutral   unhappy
Has this page helped you solve your problem? Your feedback helps us to improve the help we provide.

Please note: We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use the Help Assistant. Other customers will be happy to help you with most issues at the Community Site Forum.

Sitemap

Products

Business Solutions

Member Centre

Community

Help & Support

About Plusnet

We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.

© Plusnet plc All Rights Reserved. E&OE