Help Pages > Broadband Phone (VoIP) > Setup Guides > X-Lite Setup Guide for Windows

X-Lite Setup Guide for Windows

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Keywords: tools | broadband | setup Summary: Learn how to setup the software you need for Broadband Phone.
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Our website now provides help and support to customers of Plusnet, Force9 and Free-Online. Please select your provider using the drop-down menu and you will be provided with the technical support details that are appropriate to you.

Due to compatibility problems between the current version of X-Lite and our new platform, we recomend SJPhone for use with Broadband Phone.

A fix for the problem can be found on our Broadband Phone support forum.

For specific help with SJPhone see our PC and Apple Mac setup guides.

Before you can make calls from your computer with Broadband Phone you'll need to download, install and configure suitable software. This guide will help you configure X-Lite.

This software works like a telephone and allows you to make calls from your desktop.

Setting up X-Lite

This step-by-step guide explains how to setup X-Lite.

  1. Download the X-Lite software from the Xten download site
  2. Run the X-Lite installation wizard.
  3. Launch X-Lite.
  4. Right click on the X-Lite phone.

Screen shot of X-lite phone

  1. Click SIP Account Settings.
  2. Click the Add button on the right side of the popup window.

Screen shot of X-lite phone

  1. Enter your name in the Display Name box.
  2. Enter your SIP ID in the Username box.
  3. Enter your PlusNet account password in the Password box. Please note: if you change your account password, you will need to update this.
  4. Enter your SIP ID in the Authorization Username box.
  5. Enter sip.plus.net in the Domain/Realm box.
  6. Ensure 'Register with domain and receive incoming calls' is ticked.
  7. Select Proxy and enter: sip.plus.net
  8. Click the Apply button and then click OK.

Screen shot of X-lite phone

  1. X-Lite will now automatically connect.

Setting up X-Lite with a firewall

Follow these steps if you are behind a NAT enabled firewall:

  1. Right click on the X-Lite phone.
  2. Click SIP Account Settings.
  3. Double-click on the account you use to connect with.
  4. Click the Topology tab in the new popup window.
  5. Tick Use specified server and enter stun.xten.net in its box.
  6. Tick Manually specify range and enter 5060 – 5061.
  7. Select Automatic from the dropdown menu for Use XTunnels.
  8. Click the Apply button and then click OK.


Connecting via specified STUN server
These are the settings you should use if you are using s specific STUN server, as described above.

Screen shot of X-lite phone

Connecting automatically (Discover server)
If you want to use the 'Discover server' feature, use these settings instead.

Screen shot of X-lite phone


To learn how to make calls with X-Lite and get the most from your Broadband Phone service, read the Broadband Phone User Guide.

This page last updated 30th April 2008

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