Mailing Lists

This guide shows you how to setup and use a mailing list on the basic mailing list service. This is available on most PlusNet accounts.

Setting up a Mailing List

1. Log into the Member Centre and visit My Account > Email Settings > Manage My Mail. Then click on the Mailing Lists tab. Here you'll see any existing mailing lists you've setup and have the option to add and configure new mailing lists.

2. To create a new mailing list click on Add New Mailing List and type a name for your new list into the Mailing list name box. This name will form part of the list's mailing address.

3. You'll then see 3 tick box options you can then choose for your new mailing list:

• Set 'reply-to' to be the list, instead of the sender
  This option forces all mailing list replies to be sent to everyone subscribed to a mailing list, rather than just the original message sender.

• Only let subscribers post to the list
  This option makes sure that only list members can post to the list. Important: If you want to change this at a later date you will have to reset the list, meaning you will lose your mailing list subscribers.

• Allow any To: or CC: to be accepted by this list
  This option lets list users send emails, using a domain name that you might be hosting on your account. Please note: Using this option may cause unpredictable results. We recommend that you use your PlusNet email address for sending messages to the mailing list.

4. Make sure that your mailing list appears on your mailbox list, and that it is listed as a mailing list instead of a mailbox. If you select any of the three options, they will also appear on the mailbox list.

Example Mailing List

The example mailing list below will help you understand how mailing lists work. This example is for a mailing list on an account with the username twentyfour7 and the list name skiing. When you set your own mailing list up you should add your own username and list name. (e.g. mailing list address: skiing@twentyfour7.plus.com). Mailing lists take up to 48 hours after you've set them up to start working. Once the mailing list is working, you can invite your members to start subscribing to the list.

Subscribing to the list

So, if someone wanted to subscribe to the example mailing list shown above:

1. They would need to send a blank (no message content or subject) email to the list email address in the following format: skiing-subscribe@twentyfour7.plus.com [EXAMPLE] - the subscriber would replace 'skiing' with your list name and everything after the '@' symbol - with the part after the '@' symbol being the ending of your standard email addresses.

2. Once the server has received this a reply is sent to the subscriber to confirm that he/she really wants to sign up for the mailing list. The subscriber would confirm by simply clicking on 'reply' and then 'send'. This will then send the confirmation back to the server.

3. When the server receives this it will add the subscriber's email address to the list and send a welcome email to them.

Unsubscribing from the list

Getting removed from a mailing list works in the same as subscribing, only the subscriber would:

1. Send an email in the following format: skiing-unsubscribe@twentyfour7.plus.com [EXAMPLE].

2. An acknowledgement is then sent to the subscriber's account when they have been removed from the mailing list.

Administrator Command

skiing-list@twentyfour7.plus.com [EXAMPLE]

This list request command lets you (the list owner only) to find out:

1. How many subscribers you have to your list.

2. Your subscriber's email addresses.

Important: To use this feature the query message MUST be sent from the postmaster address (postmaster@twentyfour7.plus.com) of the account to the address above, otherwise you will receive a message saying that this feature is only available to administrators.

 

Related links

Find out how to setup mailboxes, aliases and redirects