Help > PlusNet Service > Priority Problems > Archived Priority Problems

Problem Archive

Summary:
All previous problems which have affected the business are listed here. To look at a problem in more detail simply click on the problem name below.

Problem Status
[60649] [Monitoring] Pipe drop Plusnet 15 (THN-AG2) 16/02/2010 Closed
[60598] [3rd Party] PCL-AG02 broadband disconnections Closed
[60523] Disconnections from our broadband aggregation routers Closed
[60522] Traffic management database (sleDB) Closed
[60375] [Awaiting CC] Temporary 451 errors sending email Closed
[60359] Call processing issues Closed
[59918] [Awaiting work 17/3] City Lifeline Issues Closed
[59910] Intermittent Data Transfer Issues Closed
[59757] [Networks] Communication errors between 2 Sheffield datacentres Closed
[59604] [Monitoring]Plusnet 10 pipe drop Closed
[59594] City Lifeline - DNS/Data transfer problems Closed
[59552] [Networks] Email delays due to high queues on the IronPorts (ipin) Closed
[59493] [Networks] PCL-AG02 failure Closed
[59438] [Networks] [Live Monitoring] Large reduction in throughput for customers connecting via Plusnet 9 or Plusnet 14 Closed
[59260] Community Site Intermittency Closed
[59072] [Live][Dev] Sign Up Failing after this mornings rollout Closed
[58872] Cancellation tool not charging remaining subs for contract for Business products Closed
[58805] [Networks] 20CN Broadband Network Performance Issues Closed
[58763] Plusnet 9 pipe drop (pcl-ag02) Closed
[58686] [Awaiting Signoff][3rd Party Problem] VoIP portal displaying incorrectly Closed
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About Plusnet

We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.

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