Service Status

Check on the current status of our network

Service Messages

< Back

MBORC Declaration - RESOLVED

08/04/2016 @ 13:42

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK were hit by storm Katie over the Easter period, bringing severe weather conditions with high winds and heavy rainfall. As a result of this, our infrastructure in a number of our SOM patches has been impacted both above and below ground, with high fault intake in the affected areas.

We are now able to lift MBORC for repair activities from the final areas."


Kind Regards
Customer Support

MBORC Declaration - UPDATE

05/04/2016 @ 12:43

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK were hit by storm Katie over the Easter period, bringing severe weather conditions with high winds and heavy rainfall. As a result of this, our infrastructure in a number of our SOM patches has been impacted both above and below ground, with high fault intake in the affected areas. Openreach declared MBORC for repair activities in six areas, with effect from 12:00 31 March 2016.

We have been working hard to recover in these areas and removed MBORC from 2 areas on 04 April 2016. We can now lift MBORC for repair activities from a further area, with effect from 23:59 Tuesday 05 April 2016:

Isle of Wight

MBORC for repair activities remains in place in the following areas:

West Downs
Taunton
Crayford

We are continuing to take steps, including directing additional resource into these areas, to bring the position back to normal as quickly as possible.

We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather."

Kind Regards
Customer Support

MBORC Declaration - UPDATE

04/04/2016 @ 15:08

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK were hit by storm Katie over the Easter period, bringing severe weather conditions with high winds and heavy rainfall. As a result of this, our infrastructure in a number of our SOM patches has been impacted both above and below ground, with high fault intake in the affected areas.

Openreach declared MBORC for repair activities in six areas, with effect from 12:00 31 March 2016.

We have been working hard to recover in these areas and can now lift MBORC for repair activities from the following areas, with effect from 23:59 Monday 04 April 2016:

Thames South
Central Downs

MBORC for repair activities remains in place in the following areas:

West Downs
Isle of Wight
Taunton
Crayford

We are continuing to take steps, including directing additional resource into these areas, to bring the position back to normal as quickly as possible.

We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather. "

MBORC Declaration - New

31/03/2016 @ 11:38

We have received notice from our suppliers of a declaration of MBORC which is preventing them being able to provide actions within normal timescales. Please see the notification below:

"
Parts of the UK have been hit by storm Katie over the Easter period, bringing severe weather conditions with high winds and heavy rainfall.

As a result of this, our infrastructure in a number of our SOM patches has been impacted both above and below ground, with high fault intake in the affected areas.

Openreach is therefore declaring MBORC for repair activities in the following areas, with effect from 12:00 31 March 2016:

Thames South
West Downs
Isle of Wight
Central Downs
Taunton
Crayford

We are continuing to take steps, including directing additional resource into these areas, to bring the position back to normal as quickly as possible.

We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather."

Kind Regards
Customer Support

MBORC Declaration - RESOLVED

24/02/2016 @ 14:22

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Much of the UK has been seriously affected by severe weather conditions over the past two months or so and last week storm Imogen brought further extreme weather, in particular to the west and south west. As a result of this, our infrastructure in a number of our SOM areas was impacted, with extremely high fault levels and serious access and mobility problems for our engineering teams.

We have been working hard to recover in these areas and removed MBORC for repair activities from one of the areas with effect from 23:59 15 January 2016.

We can now remove MBORC for repair activities from the final area with effect from 23:59 24 February 2016:

North Wales"

Kind Regards

Customer Support

  Archive >