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Webmail access/Email collection (74703) - RESOLVED

13/03/2013 @ 14:37

This is an update to this afternoon's post about the problems customers may have been having collecting email or accessing our Webmail platform.

Our engineers have identified the cause of the problem and normal service has been restored.

Apologies again for the inconvenience caused.

Kind regards,

Bob Pullen
Customer Support

Webmail access/Email collection (74703) - NEW

13/03/2013 @ 12:32

Customers may be experiencing problems collecting email or accessing our Webmail service. Our engineers are investigating and we'll provide another update shortly.

Apologies for the inconvenience.

Kind regards,

Bob Pullen
Customer Support

Email problems (74193) - RESOLVED

18/01/2013 @ 13:23

This is an update to this morning's post about the problems Force 9 customers may have been experiencing, resulting in intermittent time-out errors when trying to collect email.

Our engineers have identified the cause of the problem and normal service has since been resumed.

Apologies once again for the inconvenience.

Kind regards,

Chris Purvey
Customer Support

Email problems (74193) - NEW

18/01/2013 @ 11:02

Our engineers are currently investigating a problem affecting our email platform.

Force 9 customers may be encountering intermittent time-out errors when trying to collect email.

Please accept our apologies for the inconvenience. We'll provide another update shortly.

Kind regards,

Chris Purvey
Customer Support.

Email problems (73547) - RESOLVED

29/11/2012 @ 15:50

This is an update to this morning's post about the problems you may have been experiencing over the last 24 hours collecting email or trying to access our Webmail platform.

Load on the servers has returned to normal and customers should now be able to access their email as usual.

Kind regards,

Bob Pullen
Customer Support.

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