Service Status

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Service Messages

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Webmail slowdowns (92189)- UPDATE

27/05/2016 @ 18:09

This is an update to the previous post regarding slowdowns when accessing and using our webmail service.

Our engineers are continuing to investigate the problem and we'll provide an update early next week.

Sorry for any inconvenience this may be causing.

Kind regards,

Customer Support

Webmail slowdowns (92189)- NEW

24/05/2016 @ 11:23

We're currently aware that some customers are experiencing problems when using our webmail service at webmail.plus.net.

This issue is causing slowdowns when accessing the site or using the webmail service.

We're investigating the issue and will provide updates as they become available.

Sorry for any inconvenience this may be causing.

Kind regards,

Customer Support

Email/Webmail running slowly (91363) - RESOLVED

14/04/2016 @ 16:45

This is an update to the previous post regarding webmail running slow.

There is no longer any service impact however our engineers will continue to reduce the load on the mail server to ensure no further impact will be seen.

Thank you for your patience with this matter.

Kind Regards,

Customer Support

Email/Webmail running slowly (91363) - UPDATE

13/04/2016 @ 12:31

Our engineers have performed some maintenance and webmail now appears to be stable and functioning as normal.

We will continue to monitor this for further problems and provide an update once we are happy to say the issue is resolved.

Kind Regards,

Customer Support

Email/Webmail running slowly (91363)

12/04/2016 @ 19:20

We are aware that webmail is currently running slow, along with IMAP and POP connections.

Customers should be able to access email but it may be extremely slow and there is a possibility of time-outs.

Our engineers are investigating and we'll provide updates as they become available.

Please accept our apologies for any inconvenience caused.

Kind Regards,

Customer Support

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