Faults Troubleshooter Availability (78157) - RESOLVED
19/11/2013 @ 14:40
This is an update to our earlier status regarding the availability of our faults troubleshooter.
The issue has now been resolved and you should no longer be experiencing issues accessing the troubleshooter.
Please accept our apologies for any inconvenience caused
Faults Troubleshooter Availability (78157) - NEW
19/11/2013 @ 13:06
We've been made aware that the faults troubleshooter on our website is currently unavailable.
Our developers are looking in to this problem and we'll provide a further update shortly.
Sorry if this is causing you any inconvenience.
Website and Internal Systems problems (2013.31) - RESOLVED
29/10/2013 @ 09:57
This is an update to the previous post regarding issues with our customer website and some internal systems.
Our engineers have now resolved the issues and our website is once again fully available. Our support teams access to our internal systems has also been restored.
We're very sorry for the inconvenience caused by this.
Website and Internal Systems problems (2013.31) - NEW
29/10/2013 @ 08:26
Following the maintenance this morning we're experiencing issues with our customer website and some internal systems. This means that you'll see a holding page when trying to access our website. In addition our support teams have limited access to customer account details while this issue is ongoing.
Our engineers are working on this and we'll provide an update shortly.
Sorry for any inconvenience this is causing you.
Website issues (RESOLVED) - 76995
18/09/2013 @ 17:40
This is an update to this afternoon's post about the problem accessing our website.
Service has been restored and you should now be able to access our website again.
Apologies again for any inconvenience caused.