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Errors viewing some TV channels (88476) - RESOLVED

06/06/2016 @ 12:40

We believe the problem causing the BTV-437 error code has now been resolved.

If you are still experiencing similar errors causing issues with viewing channels, please refer to our troubleshooting guides here: https://www.plus.net/help/tv/

Thank you for your patience with this matter. Apologies for any inconvenience this has caused.

Kind Regards,

Customer Support

Errors viewing some TV channels (88476) - NEW

02/06/2016 @ 11:50

We're currently aware of a problem when trying to view certain channels on YouView TV from Plusnet. Attempting to view some channels may produce an error code similar to 'BTV-437'.

This is being investigated and we'll provide updates as they are available.

Apologies for any inconvenience caused.


Kind Regards,

Customer Support

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