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Date and Time Notice
10/11/2009 @ 15:30 Missing Webstats (59210) - RESOLVED
This is an update to the announcement we made earlier today about missing webstats data. A copy of the original post can be seen here -
http://usertools.plus.net/status/archive/1257844227.htm

All webstats have now been processed and customers should be able to view these as normal.

Please accept our apologies for the inconvenience.

Kind Regards,

Bob Pullen
Customer Support
10/11/2009 @ 09:10 Missing Webstats (59210) - NEW
We are currently investigating a problem affecting the generation of customer webstats and raw log files.

Customers may find they are missing webstats or log files from yesterday.

Our network engineers are investigating this issue and we will provide a further update once we have more information.

Sorry for the delay in generating these stats.

Kind Regards,

Bob Pullen
Customer Support
03/11/2009 @ 16:33 Missing Webstats (59070) - RESOLVED
This is an update to the announcement we made earlier today about missing webstats data. A copy of the original post can be seen here -
http://usertools.plus.net/status/archive/1257234002.htm

All webstats have now been processed and customers should be able to view these as normal.

Please accept our apologies for the inconvenience.

Kind Regards,

Bob Pullen
Customer Support
03/11/2009 @ 07:40 Missing Webstats (59070) - NEW
We are currently investigating a problem affecting the generation of customer webstats and raw log files.

Customers may find they are missing webstats or log files from yesterday.

Our network engineers are investigating this issue and we will provide a further update once we have more information.

Sorry for the delay in generating these stats.

Kind Regards,
Bob Pullen
Customer Support
21/10/2009 @ 17:14 Planned FrontPage Maintenance - UPDATE
This is an update to the announcement we published yesterday about the planned Frontpage maintenance work that was scheduled to take place tomorrow morning. You can see a copy of the original post here - http://usertools.plus.net/status/archive/1256056078.htm

Unfortunately this work has had to be postponed due to unforeseen circumstances. We will post a revised announcement once we've decided on a new maintenance window, however FrontPage-hosted websites will not be switched off tomorrow as was originally communicated.

Please accept our apologies for any confusion.

Kind Regards,

Bob Pullen
Customer Support
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