Packages Guide

Everything you need to know about our packages

We’d like to let you know that from 2nd September 2015, our monthly line rental price will be changing to £16.99. Some other prices will also change. See the full list of price changes here.

Plusnet Broadband

No fuss, feature-packed broadband at a great price, backed with award-winning service

Unlimited broadband

All our current broadband products are unlimited.

Wireless router included

Get our latest wireless router worth £40 (P&P £5.99).

Plus lots more...

Stay safe from spam, viruses and phishing with Plusnet Protect, filter inappropriate web content with Plusnet SafeGuard and save money with our generous referrals scheme.

Up to 17Mb speeds

You'll get a personalised estimate of your broadband speed when you check what broadband packages are available.

Award-winning support 365 days a year, either online or over the phone. It's free to call from any UK landline or mobile.

Our award-winning customer support team are on hand if you need help 365 days a year.

Check out our latest broadband and phone products.
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Unlimited broadband

All our current broadband packages are unlimited with no monthly usage limit - letting you browse and download around the clock.

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Up to 17Mb speeds

Whether you're switching to us, or a broadband newbie, we'll give you the fastest broadband speed that your telephone line can comfortably handle. That's why we say our speeds are 'up to'.

Your speeds are determined by...

Distance from telephone exchange:
Phone lines can be several miles long, from the exchange to an address. Shorter phone lines can support higher speeds. So, the shorter the phone line the faster the speed. We'll always give you the best possible speed that your line can happily support.
Quality of your telephone line:
Phone lines are made of copper. Damaged, corroded copper, or poor connections between cables means slower broadband speeds.
Bad weather, electrical interference from household appliances and demand at peak times can also affect speeds.

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17Mb

Wireless router included

We'll supply our latest easy setup wireless router worth £40 (P&P £5.99).

It's simple to use. Just plug it in and follow the included setup guide - it'll automatically connect to the internet for you.

Prefer to use your own router? No problem. Just check that it'll work with us first.

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Award-winning support 365 days a year, either online or over the phone. It's free to call from any UK landline or mobile.

It's good to know that help's at hand whenever you need it. Our award-winning UK based support team are available 365 days a year, whether you need help over the phone or online.

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Plus lots more...

Plusnet SafeGuard

Help protect your household from inappropriate content with Plusnet SafeGuard, our online parental controls tool Find out more.

Plusnet Protect keeps you and your family safe online

Our Plusnet Protect powered by McAfee security package comes free with Unlimited. Find out more.

Recommend a friend

Tell your friends, family or work colleagues about Plusnet – and we'll discount your monthly bill. There's no limit to the number of people you can refer, so the more you recommend the more you'll save. Find out more.

Included activation worth £25

All our contracted broadband and home phone packages include activation worth £25. So there's no upfront costs to worry about.

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Check out our latest broadband and phone products.
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Line Rental

When you switch your phone service to Plusnet you'll pay line rental to us, instead of your current provider. Pay £15.95 monthly and get your weekend calls included, or save money with Line Rental Saver.

Line Rental Saver

Pay 12 months line rental in advance for £155.88, equivalent to a monthly price of £12.99.

Line Rental Saver does not provide inclusive calls as standard. Any additional call plans, call features or call charges will be billed each month.

Line Rental

When you switch your phone service to Plusnet you'll pay line rental to us, instead of your current provider. Line rental costs £15.95 and you’ll receive weekend calls as standard, or save money with Line Rental Saver.

Line Rental Saver

Pay 12 months line rental in advance for £155.88, equivalent to a monthly price of £12.99.

Line Rental Saver does not provide inclusive calls as standard. Any additional call plans, call features or call charges will be billed each month.

Line Rental

When you switch your phone service to Plusnet you'll pay line rental to us, instead of your current provider. Line rental costs £15.95 and you’ll receive evening & weekend calls as standard, or save money with Line Rental Saver.

Line Rental Saver

Pay 12 months line rental in advance for £155.88, equivalent to a monthly price of £12.99.

Line Rental Saver does not provide inclusive calls as standard. Any additional call plans, call features or call charges will be billed each month.